This Privacy Policy explains how puss888 collects, uses, discloses, and safeguards the personal data of Members and visitors to the puss888 platform. We are committed to handling your information with care and in compliance with applicable data protection obligations.
Last updated: June 2026
1.1 This Privacy Policy ("Policy") applies to all personal data processed by puss888 ("puss888," "we," "us," or "our") in connection with your use of the puss888 online casino and sports betting platform, accessible at puss888.win ("the Platform").
1.2 By registering an account or using the puss888 Platform, you acknowledge that you have read and understood this Policy. Where required by applicable law, we will seek your explicit consent before processing certain categories of personal data.
1.3 This Policy should be read in conjunction with the puss888 Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions in respect of a data processing matter, this Policy shall prevail.
2.1 Registration Data. When you create a puss888 account, we collect your full name, date of birth, Malaysian IC number or passport number (for age and identity verification), registered mobile number, and email address.
2.2 Financial Data. To process deposits and withdrawals, we collect information about your payment methods, including e-wallet account identifiers (Touch n Go eWallet, Boost) and online banking account references (Maybank, CIMB, Public Bank). We do not store full bank account credentials on puss888 servers.
2.3 KYC and Verification Documents. As part of our Know Your Customer obligations, we may collect copies of your government-issued identity documents, proof of address, and proof of source of funds where required.
2.4 Transactional Data. We automatically record all deposits, withdrawals, wagers, game outcomes, and bonus redemptions associated with your puss888 account.
2.5 Technical Data. We collect device and browser information, IP addresses, session timestamps, and platform interaction logs when you access the puss888 Platform. This data is used for security monitoring, fraud detection, and platform performance purposes.
2.6 Communications Data. If you contact puss888 support via live chat or email, we retain records of those communications for quality assurance, training, and dispute resolution purposes.
2.7 Responsible Gaming Data. Where you activate responsible gaming tools such as deposit limits or self-exclusion, we record those preferences and enforce them within the puss888 system.
3.1 puss888 processes your personal data for the following purposes:
4.1 puss888 processes your personal data on the following legal bases:
5.1 puss888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
5.2 We may share your personal data with the following categories of recipients in connection with the operation of the puss888 Platform:
5.3 All third-party recipients of personal data are required to implement appropriate technical and organisational security measures and are contractually prohibited from using your data for purposes other than those specified by puss888.
6.1 The puss888 Platform uses cookies and similar tracking technologies to operate core platform functions, maintain your login session, and collect analytics data about platform usage.
6.2 Essential Cookies: These cookies are required for the Platform to function and cannot be disabled. They include session authentication tokens, security cookies, and preference storage for language and display settings.
6.3 Analytics Cookies: We use aggregated, anonymised analytics data to understand how Members navigate the puss888 Platform and to identify areas for improvement. This data does not identify individual Members.
6.4 You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair the functionality of the puss888 Platform, including the ability to maintain a logged-in session.
7.1 puss888 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your active account and for any period required by applicable legal, regulatory, or contractual obligations thereafter.
7.2 Account Data: Retained for the duration of your active puss888 account and for a minimum of five years following account closure, as required by anti-money laundering regulations.
7.3 Transaction Records: Retained for a minimum of seven years from the date of each transaction for financial record-keeping and regulatory compliance purposes.
7.4 Support Communications: Retained for up to three years from the date of the last interaction, unless a longer retention period is required for ongoing dispute resolution or legal proceedings.
7.5 Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with puss888's data lifecycle procedures.
8.1 Subject to applicable law, you have the following rights in respect of your personal data held by puss888:
8.2 To exercise any of the rights listed above, please contact puss888 support via live chat within your account dashboard or by email at [email protected]. We will respond to all verified requests within 30 calendar days.
9.1 puss888 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel on a need-to-know basis, and regular security assessments of platform infrastructure.
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, puss888 will notify affected Members without undue delay and will take all reasonable steps to mitigate the impact of the breach.
9.3 You are responsible for maintaining the security of your puss888 login credentials. puss888 support staff will never ask for your password. If you suspect your credentials have been compromised, you should change your password immediately and contact support via live chat.
10.1 The puss888 Platform is strictly intended for individuals aged 21 and above. puss888 does not knowingly collect personal data from individuals under the age of 21. If puss888 becomes aware that personal data has been collected from a person under the minimum age, that data will be deleted immediately and the associated account will be suspended.
10.2 If you believe that a minor may have registered on the puss888 Platform, please contact our support team immediately with the relevant details so that we may take prompt action.
11.1 puss888 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform services. The updated Policy will be posted on this page with a revised effective date.
11.2 Where changes are material, puss888 will notify registered Members via in-platform notification or email to the registered address. Your continued use of the puss888 Platform following notification of material changes constitutes acceptance of the updated Policy.
12.1 If you have any questions, concerns, or requests relating to this Privacy Policy or puss888's handling of your personal data, please contact us through any of the following channels:
12.2 puss888 is committed to resolving privacy-related concerns promptly and transparently. We will acknowledge all privacy enquiries within 5 business days of receipt.
Six commitments that define our approach to data protection for Malaysian players.
All data transmitted between your device and puss888 servers is encrypted using industry-standard 256-bit SSL/TLS. Your login credentials, financial details, and personal information are protected in transit at all times.
puss888 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used only to operate your account and fulfil our legal obligations as a gaming operator.
Access, correct, or request deletion of your puss888 account data at any time. All verified data requests are processed within 30 days. We treat your data rights as real obligations — not aspirational statements.
Internal access to your personal data at puss888 is governed by strict need-to-know controls. Only authorised team members with a legitimate operational reason can access account-level personal data.
In the event of a data breach affecting your personal information, puss888 will notify you without undue delay and take immediate steps to contain and mitigate the incident. Transparency in security events is a non-negotiable standard for us.
puss888 retains your data only for as long as required by law or operational necessity. Transaction records are held for seven years per regulatory requirements; support communications are purged after three years unless legally required for longer.
Your data is handled with care. Your winnings are paid in MYR. Your experience is built for Malaysia.
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